Thomas Jefferson University does not discriminate on the basis of disability. Service animals are welcome in the Scott Memorial Library. The ADA defines a service animal as a dog trained to work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The service dog must be under the control of its handler and a harness, leash, or other tether must be used unless the handler is unable because of disability. The handler must provide total care and supervision of the animal. The University may ask a visitor with a disability to remove a service animal from the premises if the animal is out of control.

A therapy or emotional support animal is an animal whose role is to provide companionship or emotional support. Federal law does not give therapy animals' access to the Thomas Jefferson University campus as a whole, and therefore therapy dogs are not allowed in Scott Memorial Library or other common spaces within the university.